Accessibility

At Labrador we believe everyone deserves equal access to our services. We’re actively working to make our website welcoming and usable for all visitors, including people with disabilities.

Voluntary Product Accessibility Template (VPAT)

For detailed information about our website’s conformance with the Web Content Accessibility Guidelines (WCAG) version 2.2 level AA, download our most recent VPAT at testwithlabrador.com/Labrador_VPAT.docx.

Our Commitment to Accessibility

We’re working to meet WCAG 2.2 at Level AA conformance. We conduct regular accessibility audits using both automated tools and manual testing to identify and address barriers. While we strive to maintain conformance, new accessibility issues can emerge as we update and add content.

Third-Party Components

Our website uses Intercom for live chat support, which has some known accessibility limitations. If you experience difficulty with chat, reach us at help@testwithlabrador.com or through our support form; we respond quickly on both.

We Want to Hear From You

If you encounter any accessibility issues while using our website, email help@testwithlabrador.com. We’ll do our best to respond within 1 business day and work with you to find a solution.